"My eight years of experience in retail have taught me valuable interpersonal skills, specifically in communication and customer service. These roles challenged me to understand and support people from diverse backgrounds, further developing my empathy and problem-solving abilities.
As a bilingual individual, fluent in English and Spanish, I’ve had the privilege to support both communities with answering questions, having conversations, and overall creating a welcoming environment, and I hope to continue to aid both communities in the future. After learning more about what CHTA has to offer me, I am confident in my ability to make meaningful contributions and am genuinely excited about the opportunity to join a powerful team that fosters growth and continuous learning." -Joana
